Our Staff

Get ready to meet the fantastic team at Broadway Health Centre! They’re experts in their field and share a genuine passion for your well-being. Come and say hello to the friendly faces that make your health their top priority.

Health Care Navigators

Our Health Care Navigators act as the main point of contact between you and the practice. They gather medical information and carry out the doctor’s instructions. The clearer you explain your condition, the better they can refer you to the right doctor.
We keep all shared information confidential and secure. Our Health Care Navigators provide exceptional service and are highly trained professionals. Please cooperate with them to receive assistance.

Administrators

Kaneeza Bi

Kaneeza Bi

Day to Day running of the Weekend Clinics

Lorna Dooley Lynch

Lorna Dooley Lynch

Administrator for Back Admin Telephone, Complaints and Referral

Launae Duberry

Launae Duberry

Receptionist – Trainee Administrator for Day-to-Day front of house

Abdul Qadir

Abdul Qadir

Administration

Receptionist

Office Managers are responsible for managing medical records for Birmingham Health Authority and supporting Health Care Navigators. They handle hospital correspondence, results, secondary care referrals, and chronic disease recall letters.

Rajdeep Kaur

Rajdeep Kaur

Apprentice Receptionist

Dontae Coley

Dontae Coley

Receptionist

Reswan Ahmed

Reswan Ahmed

Receptionist

Nurses

Maryam Akrami

Maryam Akrami

Leads on Day-to-day Nursing & Cytology

Sarah Reynolds

Sarah Reynolds

Leads on Immunisation

Sharifa Miah

Sharifa Miah

Leads on Day-to-day

Telephonist

Sonal Gajjar

Sonal Gajjar

Telephonist

Sika Gajar

Sika Gajar

Telephonist

Information Technology (IT)

Gokul Nandy

Gokul Nandy

Rahim Bahawi

Rahim Bahawi

Health Care Assistant

The health care assistant takes on crucial responsibilities such as conducting new patient health and weight checks and phlebotomy procedures. These essential services aid GPs and practice nurses in providing comprehensive and effective care.

Praufla Patel

Praufla Patel

Susan Freeth

Susan Freeth

Read Coders

Rajpreet Kaur

Rajpreet Kaur

Phlebotomist

Gokul Nandy

Gokul Nandy

Kaneeza Bi

Kaneeza Bi

Urban Health Primary Care Network Staff

Michael Bailey

Michael Bailey

Social Prescriber

Nick Gaddu

Nick Gaddu

Clinical Prescribing Pharmacist

Harpreet Tiwana

Harpreet Tiwana

Pharmacist Technician

Practice Manager

Noorin Akhtar

Noorin Akhtar

Advance Nurse Practitioner

Azam Akramey

Azam Akramey

Diploma in Nursery Nursing, DiP. GN-RGN, BSc (Hons) in Nursing, MSc Acute Medicine, Independent Prescriber (IP)

Post Natal Checks & 6-8 week baby checks

Services (Our Specialities)

At Broadway Health Centre, we understand everyone has unique healthcare needs, so we offer a wide range of services tailored just for you. Our caring and friendly experts ensure you feel comfortable and well taken care of, whether you’re here for a routine check-up or a specialised clinic. Your health and well-being are our top priorities, and we’re here to support you every step of the way.

  • CLINICS WE OFFER

  • TESTS

  • CHILD HEALTH

  • SPECIALIST NURSE

  • TRAVEL HEALTH

  • Test Results

Clinics We Offer

Broadway Health Centre offers a range of specialised clinics to cater to your specific healthcare needs, which are:

Diabetic Clinic

Our Diabetic Clinic offers routine check-ups and comprehensive diabetes care, all under one roof. We offer-

  • Routine check-ups and comprehensive diabetes care, all in one place
  • Focus on maintaining healthy blood sugar levels
  • Early detection and prevention of diabetes-related complications
  • Goal to make life easier for those with diabetes
  • Support for leading productive and fulfilling lives

Hypertension Clinic

Our Hypertension Clinic focuses on optimising blood pressure control for patients with poorly managed hypertension. We use advanced screening tools and medical knowledge to assess the root causes of hypertension holistically.
Our team provides tailored advice on lifestyle changes, dietary restrictions, and antihypertensive drugs based on the latest research findings and clinical guidelines.

Immunisations

Routine children’s immunisations are available at our Tuesday morning walk-in baby clinics, while routine adult immunisations can be scheduled by appointment with our nurses. Our nursing team administers adult immunisations based on expert recommendations for vaccine-preventable diseases.

Healthy Minds

Broadway Health Centre collaborates with Birmingham Healthy Minds, an NHS primary care psychological therapy service, to provide mental health support for ages 16+. Our evidence-based therapies prioritise patient-centred care and encourage self-referral.

Tests

Blood Tests

Our medical professionals use blood tests and ECGs as diagnostic tools, adhering to strict medical protocols for accurate and timely results in the clinic or city hospital.

Asthma/COPD Monitoring

Our nurses provide comprehensive check-ups and personalised inhaled treatments for patients with asthma and COPD. With their expertise and compassionate care, you can breathe easy knowing you’re in good hands.

Minor Operations

We offer minor surgery to remove small “lumps and bumps” under local anaesthetic. To arrange this, please consult with your GP.

Cervical Smear Tests

The Health Authority operates a recall system, and our nurses perform most of the routine smears. Our Health Authority ensures that you never miss routine check-ups.

Maternity Care

Our doctors offer pre-conception counselling, ante-natal care and post-natal care, shared with local midwives.

Coronary Heart Disease Clinic

The practice holds regular and essential clinics for organised routine check-ups of patients with coronary heart disease.

Family Planning & Sexual Health

Our doctors and nurses provide a full range of contraceptive services, including coil fitting.

Smoking Cessation

If you’re thinking of giving up smoking and would like help, please book an appointment with our smoking cessation clinician.

Child Health

The health visitors provide practical support to families with children, promoting their health, well-being, and development through assistance with feeding, behaviour management, emotional well-being, and child development.
The children’s clinic has moved to Ladywood Children’s Centre and is appointment only.

Ladywood Children’s Centre, 9 Plough & Harrow Road, Birmingham, B16 8UR
Please call 0121 5511 9020 to book your appointment.

Specialist Nurse

Seeing a Community Nurse

Community nurses provide the highest standard of essential nursing care to individuals confined to their homes.

Seeing a Health Visitor

The health clinic is only open on Thursday mornings from 9:30 to 11:00, and our experienced health visitors run it. Take advantage of this opportunity to take control of your health and well-being.

Visiting a Physiotherapist

If you seek professional assistance to improve your physical health, your GP may recommend the highly-skilled physiotherapist at Landsdowne Health Centre. With their expertise and experience, you can trust that you’re in good hands.

Travel Health

Travel Assessment

We provide comprehensive travel advice and immunisation services. If you’re travelling overseas, please complete and submit the travel form well in advance (6-8 weeks recommended) to ensure sufficient time.
The form link is here.

Further Travel Information

You should benefit from these valuable resources to make the most of your travels. Check out these websites for additional travel advice to help you have an unforgettable journey.

    • Travel Health for information on vaccinations available on NHS
    • MASTA for private vaccination clinics
    • Gov.uk for specific country travel advice
    • EHIC to apply for your free European Health Insurance Card

Test Results

Results Of Tests And Investigations

We will only contact you if your test results are abnormal and require treatment or further investigation. If your results are normal, you will not be reached. You may call us to inquire about your test results at the end of the surgery sessions. Please note that the patient will only be given adult test results unless an exceptional circumstance arises.

Blood Tests

A blood test is when a blood sample is taken for laboratory testing. Blood tests have many uses and are among the most common medical tests. For example, a blood test can be used to:

  • assess your general state of health
  • confirm the presence of a bacterial or viral infection
  • see how well specific organs, such as the liver and kidneys, are functioning

When you go for a blood test, a phlebotomist will usually take a blood sample from a blood vessel in your arm. The most common places for a sample are the inside of your elbow or wrist, where your veins are relatively close to the surface. If you’re a child, the blood sample will be taken from the back of your hand after numbing it with a special cream.
You can learn more about blood tests, their purpose and how they are performed on the NHS Choices website.
Blood tests and ECGs are done during the surgery or at City Hospital.

X-Rays

X-rays are commonly used for diagnostic purposes to examine the body’s internal structures. They are particularly effective in detecting bone fractures and help identify soft tissue problems like pneumonia or breast cancer.
During an X-ray, the patient is asked to lie on a table or stand against a surface to position the X-ray area between the tube and the photographic plate.
A radiographer, a healthcare professional specialising in imaging technology, including X-rays and ultrasound scanners, usually performs this procedure.
You can visit the NHS Choices website to learn more about X-ray tests, their purpose, their performance, and the potential risks involved.

Non-NHS Services - Not Provided

Please note that Broadway Health Centre does not currently offer non-NHS services. We are committed to providing high-quality, NHS-funded healthcare services to our community. Please contact our reception for assistance if you have any questions or require information about our services.

GP Earnings

All GP practices are required to declare the mean earnings (e.g. average pay) for GPs working to deliver NHS services to patients at each practice.
However it should be noted that the prescribed method for calculating earnings is potentially misleading because it takes no account of how much time doctors spend working in the practice, and should not be used to form any judgement about GP earnings, nor to make any comparison with any other practice. The average pay for GPs working in the Broadway Health Centre in the last financial year was £41,088 before tax and National Insurance.
This is for 1 full time GP and 7 locum GPs who worked in the practice for more than six months.

GP Extended Hours

Urban Health Primary Care Network (UHPCN) is launching the Improved Access Scheme (IAS) to provide patients with more flexible GP appointment hours across its member practices. Under the IAS, GP appointments will be available during extended hours, including evenings and weekends.
As Broadway Health Centre is a member of UHPCN, patients will be able to book to see a GP for the following extended hours:

    • Monday to Friday: 18:30 – 20:00 (6:30 pm till 8 pm) Newport Health Centre
    • Saturday: 09:00 – 17:00 (9:00 am till 5 pm) Broadway Health Centre

When you go for a blood test, a phlebotomist will usually take a blood sample from a blood vessel in your arm. The most common places for a sample are the inside of your elbow or wrist, where your veins are relatively close to the surface. If you’re a child, the blood sample will be taken from the back of your hand after numbing it with a special cream.
You can learn more about blood tests, their purpose and how they are performed on the NHS Choices website.
Blood tests and ECGs are done during the surgery or at City Hospital.
To book an appointment, please ring your surgery number, 01212506105, where you will be put through to your Practice HUB or given details of contacting the HUB.

Opening Hours

As a proud member of UHPCN, Broadway Health Centre now offers extended appointment hours. It is convenient if you have a busy schedule during regular office hours. Here are the extended hours for your convenience:

  • Monday to Friday: 6:30 p.m. to 8:00 p.m. at Newport Medical Centre
  • Saturday: 9:00 a.m. – 5:00 p.m. right here at Broadway Health Centre

For your convenience, here are the addresses and contact information for both locations:

  • Newport Health Centre (UHPCN HUB): 234 Stoney Lane, Balsall Heath, Birmingham B12 8AW, Telephone: 0121 449 9685
  • Broadway Health Centre: Cope Street, Birmingham B18 7BA, Telephone: 0121 250 6105

Your local UHPCN Hub is Broadway Health Centre.
To book an appointment, please ring your surgery number on 0121 250 6105, where you will be put through to your Practice HUB or given details of contacting the HUB after 6:30 pm.

PLEASE NOTE: During the festive period, Christmas Day (25th December) till Boxing Day, our surgery will be closed. Normal opening\closing times will resume after this.

In Emergencies, Call 999

If you or someone you know is experiencing a medical emergency, taking swift action is critical. A quick call to 999 can make all the difference in saving a life. Remember, calls to 999 are free of charge from both landlines and mobile phones. Don’t delay making that call – urgent medical help is just a phone call away.

  • loss of consciousness
  • an acute confused state
  • fits that aren’t stopping
  • chest pain
  • breathing difficulties
  • severe bleeding that can’t be stopped
  • severe allergic reactions
  • severe burns or scalds

999 is available 24 hours a day, 7 days a week.

When We Are Closed, Call NHS111

For non-urgent medical advice or attention outside regular surgery hours, call NHS111 (free from landlines and mobiles). NHS 111 is available 24/7. If you have communication or hearing difficulties, there are options available.